E-mail : pinkysreya99@gmail.com
Phone : +91 70123 90124

Effective Date: 15-01-2023

We value your satisfaction and want to ensure a positive shopping experience at pinkysreya.com. Please review our Refund Policy below for information on how refunds are processed.

1. Eligibility for Refunds:

Refunds are issued for eligible products that meet the criteria outlined in our Return Policy. To be eligible for a refund, the returned product must meet the following conditions:

  • The product is in its original condition, unused, and with all original tags and packaging.
  • The return is initiated within [number] days from the date of delivery.
  • The return is approved and a Return Authorization Number (RAN) is provided by our customer support team.

2. Refund Process:

Once we receive the returned product and verify its condition, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please allow 30 business days for the refund to reflect in your account.

3. Refund Amount:

The refund amount will be calculated based on the original purchase price of the product minus any applicable fees, such as return shipping fees (unless the return is due to a mistake on our part). Any promotional discounts or coupons applied at the time of purchase will be deducted from the refund amount.

4. Refunds for Damaged or Defective Products:

If you receive a damaged or defective product, please contact our customer support within 7 days of receiving the product. We will provide instructions for returning the product, and upon verification, issue a full refund, including any shipping fees.

5. Refunds for Canceled Orders:

If you cancel an order before it is shipped, a full refund will be issued to the original payment method used for the purchase. If the order has already been shipped, please follow our Return Policy for eligible returns and refunds.

6. Contact Us:

If you have any questions about our Refund Policy or need assistance with a refund, please contact our customer support at +9170123 90124.

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