At pinkysreya.com, we are committed to providing you with the best shopping experience, which includes timely and efficient delivery of your orders. Please read through our Delivery and Shipping Policy to understand how we handle shipping and deliveries.
1. Shipping Methods: We offer a range of shipping methods to suit your preferences, including standard shipping, expedited shipping, and international shipping.
2. Shipping Costs: Shipping costs are calculated based on factors such as order weight, destination, and shipping method chosen. You’ll see the shipping cost at checkout before completing your purchase.
3. Delivery Times: Estimated delivery times vary based on the shipping method selected and your location. Please refer to the estimated delivery time provided at checkout.
4. Processing Time: Orders typically require 7 business days for processing before they are shipped. Processing includes order verification, packaging, and labeling.
5. Free Shipping: We offer free shipping for orders over INR 1000.00 amount. This offer is valid for Maharashtra location(s) and will be automatically applied during checkout.
6. International Shipping: We are pleased to offer international shipping to select destinations. International orders may be subject to customs duties, taxes, and import fees upon delivery. These charges are the responsibility of the recipient.
7. Tracking and Notifications: Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your order using the provided tracking number.
8. Return Policy: For information on our return policy, please refer to our dedicated Return Policy page.
9. Damaged or Lost Items: In the rare event that you receive a damaged item, please contact our customer support within 7 days of receiving the package. We will assist you in resolving the issue promptly.
10. Address Accuracy: It is essential to provide accurate shipping information to ensure successful delivery. We are not responsible for orders delivered to incorrect addresses provided by the customer.
11. Local Pickup (if applicable): Local customers have the option to select in-store pickup during checkout. Once your order is ready for pickup, you will receive a notification.
12. Customer Support: For any shipping-related inquiries or assistance, please contact our customer support team at +91 70123 90124 or pinkysreya99@gmail.com. We strive to respond to all inquiries within 24 hours.
13. Holidays and Cutoff Dates: During peak seasons and holidays, we recommend placing orders in advance to ensure timely delivery. Please refer to our website for specific cutoff dates.
14. Changes to Shipping Policy: We reserve the right to update our Delivery and Shipping Policy as needed. Any changes will be communicated to customers through our website.
15. Legal Information: Please review our Terms and Conditions for additional information regarding liability and responsibilities.
Thank you for choosing pinkysreya.com. If you have any questions or need further assistance, feel free to reach out to us.