Public Policy
Terms and Conditions
1. Acceptance of terms
By accessing this website, browsing product pages, creating an account, submitting an enquiry, placing an order, or using referral links, you agree to these Terms and Conditions and to the connected operational policies published on the website.
2. Product information
The website presents Ayurvedic wellness products using product descriptions, ingredients, directions, FAQs, and informational content prepared for customer awareness. Product information is provided in good faith, but customers should read labels carefully and use products only as directed.
3. Medical and wellness disclaimer
Website content, product pages, blogs, FAQs, and testimonials are intended for general informational and commercial purposes only. They should not be treated as a substitute for personal medical advice, diagnosis, or treatment from a qualified healthcare professional.
4. Pricing and taxation
Unless otherwise stated, prices shown on the website are the current selling prices configured by the company and may include applicable tax such as IGST. Promotional pricing, combo offers, buy-one-get-one messaging, or partner incentives may change without prior notice.
5. Order acceptance
An order placed through the website is treated as a request to purchase. The company may review, confirm, place on hold, or reject an order where stock availability, payment status, delivery coverage, customer details, or compliance checks require further validation.
6. Account responsibility
Users are responsible for maintaining the confidentiality of their login credentials and for ensuring that information submitted through their account is accurate. Any activity performed through a logged-in account may be treated as authorized by that user unless reported otherwise.
7. Referral and partner use
Staff, TL, STL, influencer, and related hierarchy or referral features are provided for genuine business growth activity. Users must not misuse referral links, misrepresent offers, create fake orders, manipulate commissions, or attempt to interfere with incentive calculations or reporting visibility.
8. Payments
The website may support manual payment, cash on delivery, and other online payment methods as enabled by the company. Orders may remain pending until payment is verified where required, and the company may request supporting details such as payment reference number or screenshot for manual review.
9. Dispatch and delivery
Courier timelines are estimates only and may vary based on stock readiness, operational review, destination coverage, holidays, weather conditions, or third-party logistics issues. Delivery timing is not guaranteed unless expressly committed in writing by the company.
10. Cancellations, returns, and refunds
Any cancellation, replacement, return, reversal, or refund request is subject to the applicable Refund Policy, order verification, dispatch status, and internal approval process. The company may ask for parcel photos, invoice details, or issue descriptions before deciding a resolution.
11. Website availability
We aim to keep the website accessible and accurate, but we do not guarantee uninterrupted availability. The company may suspend, update, or modify product pages, features, pricing, checkout flow, tracking pages, blog content, or account functionality at any time.
12. Intellectual property
Website design, product copy, brand identity, page structure, images, policy content, blog content, and other original material remain the property of Pinky Sreya Ayurvedic or its content owners unless otherwise stated. Unauthorized copying or commercial reuse is not permitted.
13. Limitation of liability
To the maximum extent permitted by law, the company is not liable for indirect, incidental, or consequential loss arising from website use, delayed delivery, third-party courier issues, user misunderstanding, or temporary service interruptions, except where liability cannot legally be excluded.
14. Governing conduct
Users must not attempt unauthorized access, data scraping, referral manipulation, false complaint generation, malicious payment disputes, abusive communication, or any activity that harms the company, its staff network, or legitimate customers.
15. Changes to these terms
The company may revise these Terms and Conditions at any time. Updated versions may be published on the website, and continued use of the website after the update date will be treated as acceptance of the revised terms.
By accessing this website, browsing product pages, creating an account, submitting an enquiry, placing an order, or using referral links, you agree to these Terms and Conditions and to the connected operational policies published on the website.
2. Product information
The website presents Ayurvedic wellness products using product descriptions, ingredients, directions, FAQs, and informational content prepared for customer awareness. Product information is provided in good faith, but customers should read labels carefully and use products only as directed.
3. Medical and wellness disclaimer
Website content, product pages, blogs, FAQs, and testimonials are intended for general informational and commercial purposes only. They should not be treated as a substitute for personal medical advice, diagnosis, or treatment from a qualified healthcare professional.
4. Pricing and taxation
Unless otherwise stated, prices shown on the website are the current selling prices configured by the company and may include applicable tax such as IGST. Promotional pricing, combo offers, buy-one-get-one messaging, or partner incentives may change without prior notice.
5. Order acceptance
An order placed through the website is treated as a request to purchase. The company may review, confirm, place on hold, or reject an order where stock availability, payment status, delivery coverage, customer details, or compliance checks require further validation.
6. Account responsibility
Users are responsible for maintaining the confidentiality of their login credentials and for ensuring that information submitted through their account is accurate. Any activity performed through a logged-in account may be treated as authorized by that user unless reported otherwise.
7. Referral and partner use
Staff, TL, STL, influencer, and related hierarchy or referral features are provided for genuine business growth activity. Users must not misuse referral links, misrepresent offers, create fake orders, manipulate commissions, or attempt to interfere with incentive calculations or reporting visibility.
8. Payments
The website may support manual payment, cash on delivery, and other online payment methods as enabled by the company. Orders may remain pending until payment is verified where required, and the company may request supporting details such as payment reference number or screenshot for manual review.
9. Dispatch and delivery
Courier timelines are estimates only and may vary based on stock readiness, operational review, destination coverage, holidays, weather conditions, or third-party logistics issues. Delivery timing is not guaranteed unless expressly committed in writing by the company.
10. Cancellations, returns, and refunds
Any cancellation, replacement, return, reversal, or refund request is subject to the applicable Refund Policy, order verification, dispatch status, and internal approval process. The company may ask for parcel photos, invoice details, or issue descriptions before deciding a resolution.
11. Website availability
We aim to keep the website accessible and accurate, but we do not guarantee uninterrupted availability. The company may suspend, update, or modify product pages, features, pricing, checkout flow, tracking pages, blog content, or account functionality at any time.
12. Intellectual property
Website design, product copy, brand identity, page structure, images, policy content, blog content, and other original material remain the property of Pinky Sreya Ayurvedic or its content owners unless otherwise stated. Unauthorized copying or commercial reuse is not permitted.
13. Limitation of liability
To the maximum extent permitted by law, the company is not liable for indirect, incidental, or consequential loss arising from website use, delayed delivery, third-party courier issues, user misunderstanding, or temporary service interruptions, except where liability cannot legally be excluded.
14. Governing conduct
Users must not attempt unauthorized access, data scraping, referral manipulation, false complaint generation, malicious payment disputes, abusive communication, or any activity that harms the company, its staff network, or legitimate customers.
15. Changes to these terms
The company may revise these Terms and Conditions at any time. Updated versions may be published on the website, and continued use of the website after the update date will be treated as acceptance of the revised terms.